The Less Than Helpful Folks at Dell

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12:30:12 PM		System	Connected with ATG Marco
12:30:17 PM		ATG Marco	Thank you for contacting the Dell Employee and Student Purchase Program. My name is Marco, I will be your personal assistant . Are you purchasing a laptop or a desktop today?
12:30:42 PM		rob reeves	I was trying to back to the 1525 I had put in a cart last night but now it seems to be gone
12:31:07 PM		ATG Marco	To be sure that I can further assist you, may I have the name of the company or institution that you work for/assist?
12:31:15 PM		rob reeves	▓▓▓▓▓▓▓ University
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